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About Ellswear.com

 


SHIPPING TIMEFRAMES

As Ellswear Activewear is the designer and manufacturer of fashions on this site, we are able to give customers more options in terms of color, trim and more that will flatter your body and tastes.  As a result, we often make up your customized order when it is received.  Priority is given to orders made from the web site to compensate for mail shipping times.  As a result, for items not immediately in stock, there is a 10 day timeframe to manufacture your order.  Your items(s) will be shipped out immediately afterward.  Estimated shipping times shown in the Shipping Table are provided by Canada Post and do not take into account manufacturing time, and therefore your shipment may take up to 10 days later than indicated on the table.  If you require more immediate service, please contact us to make alternate arrangements for overnight or next day courier services.


SHIPPING FEES

Shipping Fees are shown in the Shipping Table, and are dependent on your geographic location and the size of order you are placing. 

  1. Geographic Location:

Canada:  Rather than provide a flat rate per package for postage and handling (regardless of how far away you live), our rates are grouped by territories with similar postal costs to maximize customer savings.  We therefore offer three shipping rates for Canadian customers as follows:

  • British Columbia destinations, 
  • Western Canadian destinations (includes Alberta, Saskatchewan and Manitoba, Yukon, Northwest Territories and Nunavit)
  • Eastern Canadian destinations (includes Ontario, Quebec, Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island).

United States:  Postage rates from Canada to US destinations are relatively consistent regardless of the state our customers reside in, and therefore a flat rate is offered.

International:  For orders outside Canada and the U.S., please contact us to provide your geographic address and order size, and we would be pleased to set you up with a shipping option that meets your needs.

  1. Order Size:

Order size is measured by the amount of your purchase.  For shipping purposes, there is a different shipping rate for each Cdn $100 spent, not including taxes or other charges.  To view our shipping table and estimated mailing timeframes, click here.  

When you make a purchase from a North American location, shipping costs will be automatically inserted into the shopping cart under your ordered items.  You will see the exact shipping amount before you make your purchase.  

Important: Your order may be subject to import duties and taxes, which are charged once your package reaches your country. Ellswear Activewear does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for.  For more information regarding your country's custom policies, please contact your local customs office.


DIVISION OF LARGER ORDERS 

Larger orders may need to be divided and shipped to you in separate packages to accommodate postal service requirements. In this case, you will receive an email or telephone call advising you of any amendments to shipping charges that may be incurred.
 

 
ORDERING HINTS

  • Due to the way in which postal rates are structured in North America, it is more cost effective to place larger orders.  The larger your order, the smaller percentage you will pay for shipping (shipping costs on orders between $300 and $400 cost about 25% less per item of the cost of shipping an order between $1 and $100!).
  • Canadian customers have an option of Expedited ParcelÔ (ground service that is faster than standard surface mail) or Xpresspost™ (a more expensive service but can assure delivery within two days between major centers).  Refer to our Shipping Table for our estimated shipping rates and Canada Post's delivery timeframes.

 


Pilates, Yoga, Aerobics, Dance, Running...and more!  
Clothing Designed for your Active and Casual Lifestyles.
Telephone: (250) 721-5356
Hours:  Monday - Saturday 10:00am - 5:00pm PST
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