ELLSWEAR ACTIVEWEAR ONLINE

RETURN FORM

Send to:   Ellswear Activewear
616 Hillside Street
Victoria, BC - Canada
V8T 1Z2

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Name: __________________________________ Date: ________________
Mailing Address: _____________________________________________________________
_____________________________________________________________
_____________________________________________________________
Telephone Number: _____________________________________________________________
E-Mail Address: ________________________________ Sale #  _______________
Items to be returned: 1. __________________________________________________________
2. __________________________________________________________
3. __________________________________________________________
4. __________________________________________________________
5. __________________________________________________________

Visa ____  M/C ____   (check one)

Credit Card # 
for Refund:
Number:_________________________ Expiry:  ___/___
Reason For Return: _____________________________________________________________
_____________________________________________________________
_____________________________________________________________

Instructions for Filling Out Form:

  1. Print out and fill in the form  (to avoid any delay in processing your refund, please ensure the form is thoroughly completed).
  2. Ensure that all contact information is double-checked for accuracy.  Telephone Number should be a number where you can be reached during the day (10:00am - 5:30pm PST).  Ensure E-Mail address is filled in correctly and completely.
  3. Ensure all transaction information is filled out correctly.  Credit card number must be the same number you used to make the original purchase.  The Sale Number is found on the invoice sent with the package and items you are returning.
  4. As we are interested in improving customer satisfaction, we would appreciate you taking the time to tell us why the item(s) have been returned.  Thank you.
  5. Mail the completed form, original invoice and the item(s) you wish to return to the address on the form.  Please note that you are responsible for all shipping and handling costs when making a return.  Please ensure that all returns comply with our Return Conditions before sending them back.  

Note:  Exchanges are not available by mail. If you wish to exchange your purchase please follow the above return procedures and place a new order for the new item.  Items may also be exchanged in the Ellswear Activewear Victoria Store.  See the Contact Ellswear section for store location.

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For Questions:
Telephone: (250) 721-5356
Hours:  Monday - Saturday 10:00am - 5:30pm PST
E-Mail: 
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